How it works
From the first call to the first visit usually takes a week.
A free online meeting
We work out what exactly is missing, how often and at what times. Nothing to sign, nothing to pay.
Meeting your helper
We match on character and interests, not only on the calendar. You meet and decide for yourselves.
Regular visits
Your helper comes at the agreed time. After every visit the family gets a short note on how it went.
How we choose a helper
Not by who happens to be free, but by who will suit your relative.
Language
Latvian, Russian or both. Whichever your relative is used to speaking.
Character and interests
A quiet reader and a retired engineer who loves a debate need different people.
District and schedule
The helper lives nearby and can come on exactly the days you need.
Tasks
For example, a helper with a car when there are frequent trips to the doctor.
How we check helpers
Before anyone knocks on your relative’s door.
In-person interview
We meet face to face, not only on the phone.
References
We call previous employers or clients.
Criminal record certificate
No helper starts without one.
First visit with a coordinator
The introduction happens together, and the family can be there.
Who will visit your parent
People, not anonymous staff. Every helper has a name, a story and interests, and you know them before the first visit.
The profiles below are layout examples. Replace them with real helper photos and stories before going live.
I was a librarian before I retired. Now I read aloud to people who can no longer manage small print, and it is the best part of my week.
I drive my own car, so we get to the doctor without rushing and without hunting for a taxi. I wait in the corridor and take them home.
I speak Russian and Latvian. Often the important part of a visit is not the tasks but the conversation about how things used to be.
The family knows how it went
After every visit the helper writes a few lines. Even if you live in another country.
- A message on WhatsApp, Telegram or email
- If we notice a change in wellbeing, we call straight away
- One coordinator you can always ring